DNS Not Responding- Step by Step Guide

DNS Server is unresponsive and now you have to find out why? Fix your DNS not responding to your windows 8 with these 6 easy steps

dns not responding

If there is any internet related issue that can bring you down, it has to be something to do with DNS. It is not that much of a common problem, but I’m sure that each one of us must have faced such an issue at least once. Here we will talk about the various troubleshoots related to DNS. But before we begin, we must understand what the exact function of a DNS is.

DNS not responding in windows

In simple terms, a DNS server holds the IP address of the hostname. This means that when we type in the name of the site. The DNS server automatically directs us to that particular IP address. Without the DNS server, it won’t be possible to reach the website of our choice. That is why at times you get the message box reading, “DNS address could not be found.” You might end up scratching your head at first. But with the right steps, you can troubleshoot this problem in no time.

When browsing the net on your Windows 8 platform. There comes a time when the browser just stops in its tracks because the DNS server cannot be reached. This might be due to many reasons, but some of the common causes are the following:

  • Nonresponsive internet connection.
  • Breakdown of TCP/IP or DHCP.
  • Antivirus software can be the cause of the problem.
  • Problem with the router or the modem can cause the DNS to fail.


As mentioned above DNS problems are rare, but at times when they do occur on your Windows 8 PC, just follow these few easy steps to solve it.

Before we go down to the details, we must zero in on what might cause the problem in the first place. To do those just verify the following steps.

  • Make sure you have a proper internet connection.
  • Check with the antivirus, it might be blocking your DNS.
  • Check with some of the websites open. If the problem is due to a particular website, it might just be temporary.
  • Check with the browser on your computer. Use another browser for reference.

If you check out on all of these, and still the problem continues. Check out the following steps to troubleshoot.

Method 1: Change the DNS address to a global DNS address


If the DNS server cannot be reached from your computer. You need not worry. You can easily change the DNS address from local to global. To do so just follow the steps given below.

  • Go to the taskbar and click on “network” icon.
  • Click on “open network and sharing center”.
  • Click on “local area connection”. A new window will open, then click on “properties”.
  • Click on “Internet protocol version 4(TCP/IPv4)” and then go to “properties”.
  • A window will pop up, then click on “use the Following DNS server address”.
  • Upon selecting the type in for “Preferred DNS Server”, and for “Alternate DNS Server”.
  • Once you typed in the address, check on “Validate settings upon exit”. Click OK then exit.
  • Now restart your computer and the changes will be made.


Method 2: Flush the DNS server from the computer:

More often than not the DNS data stored in the system cache can cause the problem. This problem occurs due to the websites visited earlier. You can easily get through this problem by typing in “cmd” in the search box and press enter.

A command page will open. In the command page type in “ipconfig/fluchdns”. Then press enter.

That should flush any DNS cache stored in your system.


Method 3: Reset the IP address:

Resetting the IP address is one way to troubleshoot the problem. Not much effort is needed, just a few necessary steps.

  • Open the command page/prompt. Go to “start”, type in “cmd” in the search box.
  • Use the following commands in the same order.

ipconfig /flushdns

ipconfig /registerdns

netsh int ip reset c:\resetlog.txt

netsh Winsock reset

After that restart your computer.


Method 4: Power cycle your router modems and your system.

Whenever there is any computer related issue, it has become very natural for us to fist restart or you can do a complete power cycle. In most cases, it works like a charm.

Similarly, if and when we have a problem reaching to the DNS server. Before we do anything, it is advised to do a complete power cycle of the system along with the routers and modem if there is any.

What this does is it clears the cache and gets rid of the excess static that might block the system. Switch off the devices and also unplug them, keep it that way for 5 minutes. Then switch them back on. Wait for the complete bootup. Check if the problem persists.


Method 5: reconfigure antivirus properly.

one of the main problem related to DNS non-responsiveness is due to the antivirus installed in the system. At times the antivirus blocs the server from retrieving information. Causing the DNS server to fail.

  • Disable the security software on your computer and also the firewall. Then check if the problem is solved or not.
  • If the problem continues, configure the antivirus into default mode.


Method 6: Uninstall third-party services

  • Remove any additional security software or services.
  • Disable or uninstall any recently installed driver.
  • Disable or uninstall recently install software.

These are all some of the foolproof methods to properly troubleshoot DNS server issues. If followed step by step. I am sure that your DNS will be fixed in no time.

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Briarose Marguerite Deirdre D'silva

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