Sims 4 Not Working on your Startup?- Step by Step Fix

sims 4 not responding
Written by Neha.u

Sims 4 not responding on Startup? Too slow and can’t access game data? We have brought you the easy solutions to your Sim 4 game slags on the startup bar.

Gaming is wonderful and it gets only better when your gaming application is not staggering on your Windows 10 operating system. Sims 4 has had some glitches and their users have faced them time to time. So, I have put together your total guide to solving all your issues with Sims 4 not working on the startup on your Windows 10.

sims 4 not responding

What is Sims 4?

The Sims 4 is the fourth installment in life simulation game series of The Sims. The game is co-developed by Maxis and The Sims Studio. The games are published by Electronic Arts studios. The Sims 4 was released in September 2014 for Microsoft Windows platform. A Mac version of the game was released for digital download in 2015.

The Sims 4 became the first PC game to top the charts in two years. The game received mixed reviews since release. The majority of the criticism is towards its lack of content. Since its launch, Sims 4 became the best selling PC game in years 2014 and 2015. By October 2016, the game had sold over 5 million copies.  The game has stuck to its original concept as its predecessors. You can control your Sims doing various activities and can even build relationships. The game does not have a defined final goal and the gameplay is nonlinear.

How it Works

The present ‘Sims’ games available are available from the Origin store. It is available through digital download option. Once you purchase the game from origin, the game will be linked with your Origin user account and will be available for download to you 24×7. It may happen that you change your PC or system. Your computer can crash too, requiring a total reset of your system. In such cases, you will lose all your data on the hard drive but your game will be always ready to be downloaded and re-installed. The origin store also keeps your Game data backed up so you also don’t need to worry about losing your progress.

Minimum System Requirements

Operating System:

  • Microsoft Windows (SP3), Windows 7, Windows 8
  • Processor:
  • Intel 1.8 GHz Intel Core 2 Duo, AMD Athlon 64 Dual-Core
  • Memory (RAM):
  • 2 GB
  • Hard Drive:
  • 9 GB
  • Graphics Card:
  • 128 MB with Pixel Shader 3.0 support
  • DirectX 9.0c
  • Internet connection, Keyboard, and Mouse.

Let’s go through the usual errors related to Sims 4 one by one and get it solved.

Mouse Cursor Not Working Properly

This particular problem deals with not much. You just need to fix the settings of your mouse and you will be good to go.

Windows 7

  • Click on Start
  • Select Control Panel
  • In the available search bar on the top right of the window, type in and search for ‘Mouse
  • Click On Start
  • Type in “Mouse Properties”
  • Select Mouse Properties from the results
  • Select the Pointer Options
  • In the tab, under visibility options uncheck the Display Pointer Trail
  • Click Apply and OK to save the changes.

Windows 10

  • Call up the Start Menu.
  • Search for ‘Mouse Properties
  • Click on Start
  • Open Control Panel.
  • Select Hardware and Devices.
  • Choose Mouse from the list and open Mouse properties
  • Navigate to the Pointer Options
  • Uncheck the Display Pointer Trails
  • Click Apply and OK to save.

If your problem was being caused due issues with mouse properties, the issue should be solved. Go ahead and try to run the game.

Error at Launch

This type of error message is pretty common with PC games and is often referred to as one of those classic problems. Solving this type of error is quite easy.

  • Start
  • Find Sims inside My Games.
  • Right-click on the game and select game properties.
  • In the Command Line Arguments type in and add the following text: ”-w und”
  • Click Remember to do this; just closing the properties menu will not save the changes.
  • Start the game.

If your issue is solved, you have followed the steps well. If problems remain to try going through the above guide or you can also try other solutions.

Restore CAS Demo Creations to Full Version

You probably have created a jam-packed and great looking Sim in the demo version. It’s only normal, you will want to play with it in the full version too. There are two ways to recover your CAS Demo creations. They are :

if you uploaded your Sims to the gallery, just search for your Sims and download them from there. If you didn’t upload your Sims to the gallery, go to the Documents folder, then to Electronics Arts folder and you’ll see ‘The Sims 4’ and ‘The Sims 4 Create a Sim Demo’ folders. Open ‘The Sims 4 Create a Sim Demo’ folder and copy all files from a folder named “Tray” to the same folder in ‘The Sims 4.’ After that, all your Create a Sim creations will show up in the library of the full game.

  • If you have already uploaded your Sim to the gallery, look them up and just download the Sim.
  • If you didn’t upload the Sim to the gallery:
    –  Go to the documents folder
    –  Open Electronic Arts folder. Here you’ll see ‘The Sims 4’ and ‘The Sims 4 Create a Sim demo’

Graphics and Other Graphics Bugs

Turning off ‘Post Processing Effects’ have solved problems of this issue. Turning off this feature will make your gameplay smoother and without any graphics bugs.
‘ The Sims 4 Has Stopped Working: Black Screen And Llama Face Bug Fix’  is a very common error. According to reports, players get a picture of a llama face when they try to play the game. Nothing to worry about as this is a very common problem when it comes to Origin. This error is generated when the game has a problem detecting your Origin install location.
For fixing this issue and get you The Sims 4 working after black screen error and the llama face bug, you will have to completely uninstall The Sims 4 from Origin. Keep in mind, before you uninstalling the game, it is highly recommended to take a backup copy of the installation files and keep them stored somewhere else.

After uninstallation is complete:

  • Go to the Control Panel
  • Select Programs and Features and look for Origin
    if you can’t locate Origin here, you need to uninstall the game manually,
  • go to Disk (C:) or C drive
  • Select Program Files (x86)
  • Select and open Origin
  • Look for uninstall.exe and run the wizard.
  • After un-installed totally, reboot your computer
  • Download and install Origin client and The Sims 4 again.

Your problem with the black screen and llama face should be solved.

Wrapping up

The Sims Pc game has been around for a long long time now. It is picking up the pace and developing and incorporating brand new ideas and innovations to its gameplay. New features and hidden gems are everywhere in this installment of the game.

Not only this particular game but the whole gaming industry as a whole is progressing rapidly. The game developing companies are also planning new things for the future.

Looking Forward

The way games are distributed in the worldwide market is also under discussion. The whole gaming community is pushing for subscription-based gaming solution. These companies are trying to move away from physical disc distribution.

Stats have also shown sales through both physical disc and direct download options are falling and people are more interested in the subscription-based system. In the subscription-based system, the customer needs to pay a certain subscription fee per month and you get the whole list of available games at your disposal.

As this new system develops, more and more updates are going to released taking up the chances of bugs and glitches. Keep your drivers and clients updated and try to have an uninterrupted internet connection.

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