You are maybe ticked off a little with your Windows PC. It might be repeated times that you are facing the same System Service Exception on your computer. Don’t need to be worried we are here to help you with our article. We have come up with the various ‘.sys’ type of problems that may cause you the System Service Exception.
System Service Exception is a specific type of Blue screen of death error. An outdated driver software, an incompatible hardware device or the certain changes in system files can arise the problem. This type of blue screen error usually comes with a certain error message so, it’s a little easy to figure out the reason behind the problem.
A little more about the error messages and the problems
It is the ‘.sys’ type of error message that this System Service Exception comes with. The common causes of the problem are
- Corrupt or Outdated Device Drivers
- Microsoft Security Update KB2778344
- Viruses or Malware on your system
- Corrupt Windows Registry
- Faulty Hard Disk
- Damaged or corrupt OS Files
In this part, we are just about to give you the prior knowledge about the issue.
System Service Exception ‘nvlddmkm.sys’
The Nvidia driver for Windows comes as ‘nvlddmkm.sys’. Therefore, when you see the System Service Exception ‘nvlddmkm.sys’ error message you can be sure of the fact that your video graphics card is the reason behind the problem.
System Service Exception ‘ks.sys’
You see this error message when the reasons are old drivers, antivirus software or Clonedrive. All these issues are very easy to fix though.
System Service Exception ‘netio.sys’
This error message is also common when you have the wrong software or corrupted files on your system.
Error Message Contains ‘win32kbase.sys’
This is also a common error message associated with your BSOD issue. This type of error message occurs during computer startup or even at the time of program startup.
You may also like: Sandisk Hardware Repair, Windows Unable to Complete The Format-Fixes
How to Fix System Service Exception Error
Now it is the time to give you the proper solution to your problems. Go through the article, we have some very easy and trusted solution covering every aspect of your problem.
Fixes for ‘nvlddmkm.sys’
Try these easy fixes if the error message shows ‘nvlddmkm.sys’.
Re-install NVIDIA Graphics Driver
Probably your corrupted card driver is the reason you are having this issue. Follow the steps to re-install it cleanly
Note: You need to run your PC in the Safe Mode to perform these things with the affected system.
- Press the Windows Key + X from your Keyboard
- Click On the Device Manager
- Expand Display Adapters. Right-click on NVIDIA graphics driver and click Uninstall
- Check Delete the driver software for this device and click OK to confirm the uninstall
- Now go to the official website of NVIDIA and search for the latest driver software after putting the appropriate details. Follow the link given http://www.nvidia.com/Download/index.aspx?lang=en-us
- Follow the path as instructed C:\Windows\System32\Drivers and then locate ‘nvlddmkm.sys’.
- Right-click to Rename it ‘nvlddmkm.sys.old’
- Go to your search box and type ‘nvlddmkm.sy_.’
- Open the folder and Copy the files and later paste them into your Computer directory
- Now open the Command Prompt
- Type the following command ‘expand.exe nvlddmkm.sy_ nvlddmkm.sys’ and hit the Enter Key
- Now Go to the C:\ drive and copy the newly created file ‘nvlddmkm.sys’
- Then Paste into the C:\Windows\System32\Drivers folder
- Now Restart your PC to proceed with the changes
Fixes for System Service Exception ‘netio.sys’
If your system service exception comes with the error code ‘netio.sys’. Then you need to do the following things
Method 1: Run System File Checker
- Go to Windows installation media and boot your computer
- Enter your preferred language and region then click Next
- Click Repair your computer
- Open the Command Prompt
- Click Use recovery tools that can help fix problems starting Windows
- After that again Click the Command Prompt
- Now type ‘sfc /scannow’ and press enter
- After the system file checker successfully completes the scan, exit Command Prompt and restart your computer
Fixes for ‘ks.sys’
Method 1: Run a full Scan with the anti-malware software
Sometimes viruses and malware corrupt the system files which leads to System Service Exception error. Run the security software installed on the computer to scan and repair the corrupted system files.
Method 2: Disable the security software Temporarily
As we said before this problem can occur for the Anti-malware software you are using. It’s because sometimes the security software and the Windows system files get into conflict. Try to disable your anti-virus software and check if you are free from the problem. If it applies then try installing other Antivirus program on your PC. Unless you can try other solution.
Method 3: Fix System_Service_Exception
Try to disable your webcam if above two methods didn’t work. Do the following things
- Press Windows Key along with the X key
- Select Device Manager from the list
- Find the webcam driver and Right Click on it
- Then Select Disable
After disabling the webcam you may still need to fix some other system service exception driver too. If you have installed BitDefender and any VPN client uninstalling them can fix the problem too.
For the Asus Laptop or PC users, they already have a software called Asus GameFirst Service installed. This too can be the reason. Try uninstalling it.
Solution for ‘win32kbase.sys’ Error
Method 1: Run System File Checker
You can run SFC for this error code also. Perform this basic steps and get your job done
- Go to Windows installation media and boot your computer
- Enter your preferred language and region then click Next
- Click Repair your computer
- Then Open the Command Prompt
- Click Use recovery tools that can help fix problems starting Windows
- After that again Click the Command Prompt
- Now type ‘sfc /scannow’ and press enter
- After the system file checker successfully completes the scan, exit Command Prompt and restart your computer
Method 2: Run the DISM Tool
- Go to Start
- Enter ‘Command Prompt’. Make sure you run the computer as the administrator.
- Type the following commands exactly as we have written here DISM.exe /Online /Cleanup-image /ScanhealthDISM.exe /Online /Cleanup-image /Restorehealth
It can take some time to run the DISM Tool. So, you need to keep your patience. You can always go to the Microsoft support website for further references. Follow the link given here https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware-winpc/bsod-systemserviceexception-win32kbasesys/1de149cd-2c4b-4a98-8af3-0553624e61e4
Common Solutions for most of the System Service Exception Blue Screen error
Since there is some more system service exception which comes with other error code we have given some common solution you must try to apply for the system.
Remove Security Update KB2778344
- First Start your PC in Safe Mode
- Then Go to Control Panel
- Click on Programs and then Programs and Features
- Now Click on View Installed Updates
- Then Right Click on Security Update for Microsoft Windows (KB2778344)
- Select Uninstall to remove this update
- Then Click Yes, in Uninstall an update confirmation box
- After successful uninstallation Restart your PC
Try a System Restore
- Click the Start Button
- Then type Recovery and search
- Click on the Recovery
- Now Click on Open System Restore
- Then simply follow the instructions of the wizard and restore your system files from a restore point
Run the Troubleshooter on Windows 10
- Go to settings
- Now, Click on Update & Security then Troubleshoot
- Find BSOD, then Click on Run The troubleshooter
- Then just follow the on screen instructions there
- Restart your Computer to make the changes
Check the Hard Drive
- Go to the Command Prompt
- Enter the following Command ‘chkdsk /f C:’ and press enter
- Wait till the process gets complted
- Then restart your computer
Run Windows Memory Diagnostic tool
- Click on Start Button and Open search
- Then type memory diagnostic and open Memory Diagnostic Tool
- Choose Restart Now and Check for Problems in the window that pops up
- Restart your PC your problem could be solved
Install all available Windows Updates
- First Open the Start Button
- Then type Update on the Search box and hit Enter
- When the Windows Update dialog box appears Check for Updates there
- Then install the Updates if there any
- After that restart your Computer
Repair the Registry Entries
- Open the Command Prompt
- Type ‘regedit’ and hit Enter
- Then in the registry editor Select the Error code
- From the file menu choose export
- Now select the folder where you want to save the backup key
- Then Click Save
- Now you have a backup of System_Service_Exception related registry entry
- After that you can repair registry files manually
Anyway Folks! That’s all you need to do to resolve the System Service Exception problem. Try this simple steps and your PC will be smooth again as it was before.
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